Why Justiceserver
Justiceserver combines a proven platform with the flexibility, integrations, AI readiness, and community support legal nonprofits need.
Trusted by
2K+ social justice professionals to manage their daily work
AI-Ready
Salesforce–Based Platform
Trusted by
2K+ social justice professionals to manage their daily work
AI-Ready
Salesforce–Based Platform
What Makes Justiceserver
Different
Built on Salesforce’s trusted platform, designed specifically for legal service organizations
Built on Salesforce for scale, security, and reliability
Scalability: The Salesforce cloud infrastructure ensures Justiceserver can handle everything from a single-office legal aid program to a statewide organization with millions of cases, with reliable performance and 99.9% uptime
Security: Justiceserver benefits from Salesforce’s enterprise-grade security and infrastructure, supporting organizations of different sizes while protecting sensitive client data.
Reliability: Salesforce delivers three major releases each year, and Techbridge keeps Justiceserver aligned so you benefit from both platform innovations and community-driven enhancements.
Flexible and customizable for every practice
Page layouts tuned for each role
Low-code automations with Salesforce Flows to automate routine work
Adaptable structure so you can capture new information as needs change
Connects to the tools you already use
Common integrations include:
Document assembly and automation tools
Email, calendaring, and productivity suites
SMS messaging and client communication platforms
Call center and hotline solutions
Online intake and form builders
Backup, data management, and analytics tools
Ways to connect Justiceserver to other systems:
Salesforce’s AppExchange Marketplace: Thousands of pre-built connectors and extensions
Middleware: Zapier, Workato, Tray.ai, and many others provide tools for building custom integrations
Ready to tap Salesforce AI responsibly
Justiceserver is positioned to use Salesforce’s AI ecosystem where it makes sense for your organization, with additional licensing and configuration.
Prompt Builder to summarize notes, generate case overviews, or draft communications
Agentforce to route intakes, generate tasks, or suggest next steps within your workflows
Einstein Trust Layer to apply AI safeguards and protect sensitive client data
It’s not just software — it’s a collaborative community
As a nonprofit, we share your mission to help people out of poverty:
Enhancements built for one client are often added to the core product and shared with others
A shared roadmap lets LSOs pool investment so no one organization carries the full cost of innovation
Users benefit from Salesforce platform innovation and a community-driven Justiceserver product roadmap
Built for centralized intake and collaboration
Central intake that routes matters to the right organization based on eligibility and assignment criteria
Coordinated referrals so clients do not fall through the cracks when they move between agencies
Options to share data between Justiceserver instances, with external portals, or via custom APIs
How Justiceserver compares
A high-level look at how Justiceserver's Salesforce foundation and product approach differ from many other case management systems used by legal service organizations.
| Area | Justiceserver (on Salesforce) | Most Other Systems |
|---|---|---|
| Platform & ecosystem | Built on Salesforce, with access to a broad ecosystem of integrations, analytics, and AI tools, plus three major platform releases each year. | Often based on proprietary platforms with more limited integration options and slower release cycles. |
| Flexibility & customization | Configurable page layouts, fields, and low-code automations that administrators can adapt as programs and reporting needs evolve. | Customization often requires vendor development work or complex change requests, slowing down improvements. |
| Reporting & analytics | Uses Salesforce's reporting engine and dashboards so staff and leadership can build and update reports without coding. | Reporting may be more rigid or require exports to other tools for deeper analysis. |
| AI readiness | Positioned to use Salesforce's evolving AI capabilities, including Prompt Builder, Agentforce, and Einstein Trust Layer (with additional licensing). | AI features may be proprietary, harder to extend, or less aligned with enterprise security and governance needs. |
| Community & roadmap | Community-driven enhancements, shared roadmap, and ongoing opportunities to influence future development. | Roadmaps may be more vendor-driven with fewer opportunities for collaborative input. |
Trusted by Legal Professionals
Nationwide
See what organizations are saying about their experience with Justiceserver
Ready to See Justiceserver in Action?
Request a demo and see how Justiceserver can support your organization.